Privacy Policy – Golden Aura

Effective Date: (Add date when this policy goes live)
Last Updated: (Update when you make changes)

At Golden Aura (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://www.goldenaura.pk/ (the “Site”), shop with us, or otherwise interact with us. By accessing or using our Site and services, you agree to the terms of this Privacy Policy.

📌 1. Information We Collect

We collect information you provide directly when:

You place an order (name, email, phone number, shipping address, billing address, payment details).
You create an account on our website.
You contact us via email or support channels.
You sign up for newsletters or marketing communications.

We may also automatically collect certain information when you visit our Site, such as:

Technical data (IP address, device/browser type).
Usage data (pages visited, time spent on pages).
Cookies and similar tracking technologies used to enhance your experience.

📌 2. How We Use Your Information

We use your personal information for purposes including:

Processing and fulfilling your orders (shipping, billing, payment).
Communicating about your orders, account, deliveries, and support.
Sending you marketing messages if you opt-in (newsletters, offers).
Improving our website functionality and user experience.
Protecting against fraud and ensuring security.

📌 3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

Remember your preferences on our Site.
Analyze browsing behavior to improve our services.
Provide personalized shopping experiences.

You may choose to disable cookies via your browser settings; however, this may affect how some features of our Site function.

📌 4. Sharing Your Information

We may share your personal information with:

Service providers who help with order fulfillment, payments, shipping, marketing, and analytics.
Third parties when required by law (e.g., court orders or legal processes).
Business partners with your consent (e.g., integrated tools, advertising partners).

We do not sell your personal information to external companies for their own marketing purposes.

📌 5. Security of Your Information

We implement reasonable security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

📌 6. Data Retention

We retain your personal information only as long as necessary to:

Provide our services to you.
Comply with legal obligations.
Resolve disputes and enforce our agreements.

After this, your information will be securely deleted or anonymized.

📌 7. Your Rights

Depending on your location, you may have rights regarding your personal data, such as:

Accessing the personal information we hold about you.
Requesting correction of inaccurate information.
Asking for deletion of your personal data.
Withdrawing consent where applicable.

To exercise these rights, please contact us at the email below.

📌 8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of sites we do not control. Please review their privacy policies before sharing your information.

📌 9. Children’s Privacy

Our Site and Services are not intended for children under 13. We do not knowingly collect personal information from children under this age. If you believe we have collected such information, please contact us and we will take steps to delete it.

📌 10. Changes to This Policy

We may update this Privacy Policy at any time. The revised version will be posted on the Site with a new Last Updated date. Your continued use of our services after changes means you accept the updated policy.

📞 Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

📧 Email: info@goldenaura.pk
🌐 Website: https://www.goldenaura.pk/